Risk score recalculation
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On the "Review" screen, Compliance Officers can find the "Request risk score recalculation" button. This button allows you to request an externally calculated risk score for the case.
The integration with the external risk score calculation system can be configured in the Settings Company information and uploaded using Gatenox API
After confirming the request, the case will change the status to "Risk score recalculation".
Following the response from the external system (including risk score recalculation data), the status reverts to "In Progress," and the "Last Update" field is automatically populated with the date and time of the latest update.
In case, when you want to resign from waiting for risk score recalculation, you may revoke the request using the "Revoke risk score recalculation".
